In Chapter 4 of "Group Communication," the author talks about the relationships between superiors and subordinates. This is a type of organizational relationship deals with the communication in a business between managers and employees. Management and its staff have many issues to talk about, including complaints, projects, performance, and what needs to be done to improve the company and its work environment.
As a server trainer at P.F. Chang's in downtown San Jose, I know that the relationship between the superiors and subordinates is very important. There are many issues to cover which our management communicates to me, and I relay our discussion to the other employees. For example, yesterday our trainers and managers had a long meeting going over changes that are going to be made in the restaurant, including many brand new items for our happy hour menu. I was able to try every dish so that our managers could get feedback on how we feel about the new food. Some stragegies were needed in order to make the meeting successful, including approaching the meeting with an open mind, minimizing any distractions from inside the restaurant, and exhibiting active listening skills.
I really like how you explained the importance of the relationship between superiors and subordinates. I personally work to jobs which are completely opposites of one another and it is interesting to see how much of a difference there is with the relationships between the superiors and subordinates. At one job, the communication between the superior and subordinates is very well structured. Where at my other job, there is barely any communication between the manager and the employees. After working at the one job with good communication, it is easy to see how important it is to have a good relationship with your managers and superiors.
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